{"id":2006,"date":"2025-12-30T11:22:13","date_gmt":"2025-12-30T09:22:13","guid":{"rendered":"https:\/\/mentalcare.upatras.gr\/general-information\/"},"modified":"2026-09-08T10:35:30","modified_gmt":"2026-09-08T07:35:30","slug":"general-information","status":"publish","type":"page","link":"https:\/\/mentalcare.upatras.gr\/en\/general-information\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:93.6%;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInLeft\" data-animationDuration=\"1.3\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">General Information<\/h2><\/div><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-1 .fusion-panel { border-color:var(--awb-color3); border-width:1px; background-color:var(--awb-color2); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-size:16px;font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){color:var(--awb-color6);}.fusion-accordian  #accordian-1 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color5) !important;border-color: var(--awb-color5) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-1 .fusion-panel {padding-top: 10px;padding-bottom: 10px;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2010 general-information \"><span class=\"entry-title rich-snippet-hidden\">Where is the Center located, and what are its hours of operation?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mentalcare.upatras.gr\/en\/author\/admin_e6f3xbn7\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-08T12:15:21+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-2010\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2010\" href=\"#collapse-1-2010\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where is the Center located, and what are its hours of operation?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-2010\" aria-labelledby=\"faq_1-2010\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><ul>\n<li><strong>Location:<\/strong> Rio Campus, Building A (Rector\u2019s Office), Ground Floor \u2013 rear side. The facility is accessible to people with mobility impairments. <\/li>\n<li><strong>Hours:<\/strong> Monday through Friday, 8:00 AM \u2013 18:00 PM.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2011 general-information \"><span class=\"entry-title rich-snippet-hidden\">Whom does the Center for Psychological and Counseling Support provide services to?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mentalcare.upatras.gr\/en\/author\/admin_e6f3xbn7\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-09T12:36:15+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-2011\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2011\" href=\"#collapse-1-2011\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Whom does the Center for Psychological and Counseling Support provide services to?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-2011\" aria-labelledby=\"faq_1-2011\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The Center provides its services to all members of the university community (students and staff). Priority is given to students in all programs (undergraduate, graduate, and doctoral candidates). <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2012 general-information \"><span class=\"entry-title rich-snippet-hidden\">What is the cost of the services?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mentalcare.upatras.gr\/en\/author\/admin_e6f3xbn7\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-08T10:26:19+03:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_1-2012\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2012\" href=\"#collapse-1-2012\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the cost of the services?<\/div><\/a><\/h2><\/div><div id=\"collapse-1-2012\" aria-labelledby=\"faq_1-2012\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>All of the Center\u2019s services are provided completely free of charge to all members of the University of Patras academic community.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:35px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Appointment and Meeting Process<\/h2><\/div><style type=\"text\/css\">#accordian-2 .fusion-panel:hover,#accordian-2 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-2 .fusion-panel { border-color:var(--awb-color3); border-width:1px; background-color:var(--awb-color2); }.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-2 .panel-title a{font-size:16px;font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-2 .panel-title a:not(:hover){color:var(--awb-color6);}.fusion-accordian  #accordian-2 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-2 .fa-fusion-box { background-color: var(--awb-color5) !important;border-color: var(--awb-color5) !important;}.fusion-accordian #accordian-2 .panel-title a:hover,.fusion-accordian #accordian-2 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-2 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-2 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-2 .fusion-panel {padding-top: 10px;padding-bottom: 10px;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-2\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2014 appointment-and-meeting-process \"><span class=\"entry-title rich-snippet-hidden\">How can I schedule an appointment?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mentalcare.upatras.gr\/en\/author\/admin_e6f3xbn7\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-09T13:18:12+03:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_2-2014\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-2014\" href=\"#collapse-2-2014\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I schedule an appointment?<\/div><\/a><\/h2><\/div><div id=\"collapse-2-2014\" aria-labelledby=\"faq_2-2014\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The process is handled exclusively through the <strong><a href=\"https:\/\/mentalcare.upatras.gr\/en\/application-form\/\">Application form<\/a><\/strong>.<\/p>\n<ol>\n<li>Fill out the form online.<\/li>\n<li>A representative from the Center will contact you via your <strong>academic email<\/strong> (@upnet.gr or @upatras.gr) to suggest the first available appointment.<\/li>\n<li><strong>Note:<\/strong> You must confirm your appointment <strong>within 7 calendar days,<\/strong> otherwise, the application will be canceled.<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2015 appointment-and-meeting-process \"><span class=\"entry-title rich-snippet-hidden\">What happens during the first session?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mentalcare.upatras.gr\/en\/author\/admin_e6f3xbn7\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-09T12:38:10+02:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_2-2015\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-2015\" href=\"#collapse-2-2015\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What happens during the first session?<\/div><\/a><\/h2><\/div><div id=\"collapse-2-2015\" aria-labelledby=\"faq_2-2015\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The first meeting is with a <strong>social worker<\/strong>. The purpose is to gather your social history and note down your needs and goals. After that:<\/p>\n<ul>\n<li>You will either continue receiving support from the Social Worker,<\/li>\n<li>or you will be referred to a Psychologist at the Center for short-term psychological support (15 sessions).<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2016 appointment-and-meeting-process \"><span class=\"entry-title rich-snippet-hidden\">What if I belong to the Agrinio or Messolonghi branches?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mentalcare.upatras.gr\/en\/author\/admin_e6f3xbn7\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-05T08:33:21+03:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_2-2016\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-2016\" href=\"#collapse-2-2016\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What if I belong to the Agrinio or Messolonghi branches?<\/div><\/a><\/h2><\/div><div id=\"collapse-2-2016\" aria-labelledby=\"faq_2-2016\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p style=\"text-align: justify;\"><span lang=\"EL\">You can use the services as usual by following the same application process. Sessions are held in person in a specially designated area of your branch, following consultation with the Center\u2019s staff. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2017 appointment-and-meeting-process \"><span class=\"entry-title rich-snippet-hidden\">What documentation is required?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mentalcare.upatras.gr\/en\/author\/admin_e6f3xbn7\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-05T08:34:03+03:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_2-2017\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-2017\" href=\"#collapse-2-2017\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What documentation is required?<\/div><\/a><\/h2><\/div><div id=\"collapse-2-2017\" aria-labelledby=\"faq_2-2017\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p style=\"text-align: justify;\"><span lang=\"EL\">No complicated paperwork is required to apply for our services. Students simply need to present their student ID, and staff members need to provide a letter of employment. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2018 appointment-and-meeting-process \"><span class=\"entry-title rich-snippet-hidden\">Is there a cancellation policy?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mentalcare.upatras.gr\/en\/author\/admin_e6f3xbn7\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-11T10:33:07+03:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_2-2018\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-2018\" href=\"#collapse-2-2018\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is there a cancellation policy?<\/div><\/a><\/h2><\/div><div id=\"collapse-2-2018\" aria-labelledby=\"faq_2-2018\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p style=\"text-align: justify;\"><span lang=\"EL\">If you are unable to attend a scheduled appointment, please notify the Center\u2019s office via email or phone call, <b>at least 24 hours in advance,<\/b> so that the slot can be made available to another interested applicant.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:35px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Privacy and Confidentiality<\/h2><\/div><style type=\"text\/css\">#accordian-3 .fusion-panel:hover,#accordian-3 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-3 .fusion-panel { border-color:var(--awb-color3); border-width:1px; background-color:var(--awb-color2); }.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-3 .panel-title a{font-size:16px;font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-3 .panel-title a:not(:hover){color:var(--awb-color6);}.fusion-accordian  #accordian-3 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-3 .fa-fusion-box { background-color: var(--awb-color5) !important;border-color: var(--awb-color5) !important;}.fusion-accordian #accordian-3 .panel-title a:hover,.fusion-accordian #accordian-3 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-3 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-3 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-3 .fusion-panel {padding-top: 10px;padding-bottom: 10px;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-3\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2019 privacy-and-confidentiality \"><span class=\"entry-title rich-snippet-hidden\">Are my conversations confidential?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mentalcare.upatras.gr\/en\/author\/admin_e6f3xbn7\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-05T08:34:32+03:00<\/span><div class=\"panel-heading\"><h2 id=\"faq_3-2019\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-2019\" href=\"#collapse-3-2019\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are my conversations confidential?<\/div><\/a><\/h2><\/div><div id=\"collapse-3-2019\" aria-labelledby=\"faq_3-2019\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Absolutely. The Center\u2019s staff (psychologists and social workers) are bound by <strong>professional confidentiality<\/strong> and ethical standards. No information is disclosed to third parties (neither to family members nor to the University).  <\/p>\n<p><em>The only exception where staff is required to break confidentiality (by t law) is if someone poses a threat to themselves or poses harm to others.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:35px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Emergencies and Restrictions<\/h2><\/div><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:35px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Contact<\/h2><\/div><div class=\"fusion-text fusion-text-1\"><p><strong>Contact Address:<\/strong> Building A, ground floor, rear \u2013 University of Patras<br \/>\n<strong>Phone:<\/strong><a href=\"tel:+302610969696\"> 2610 969696<\/a><br \/>\n<b>Email:<\/b> <a href=\"mailto:\u201cpsycenter@upatras.gr;\">psycenter@upatras.gr<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-animated\" style=\"--awb-bg-color:transparent;--awb-bg-color-hover:transparent;--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInRight\" data-animationDuration=\"1.3\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"400\" height=\"550\" src=\"https:\/\/mentalcare.upatras.gr\/wp-content\/uploads\/2026\/01\/faq3-400x550-1.jpg\" alt class=\"img-responsive wp-image-2005\" srcset=\"https:\/\/mentalcare.upatras.gr\/wp-content\/uploads\/2026\/01\/faq3-400x550-1-200x275.jpg 200w, https:\/\/mentalcare.upatras.gr\/wp-content\/uploads\/2026\/01\/faq3-400x550-1.jpg 400w\" sizes=\"(max-width: 640px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-2006","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mentalcare.upatras.gr\/en\/wp-json\/wp\/v2\/pages\/2006","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mentalcare.upatras.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mentalcare.upatras.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mentalcare.upatras.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mentalcare.upatras.gr\/en\/wp-json\/wp\/v2\/comments?post=2006"}],"version-history":[{"count":11,"href":"https:\/\/mentalcare.upatras.gr\/en\/wp-json\/wp\/v2\/pages\/2006\/revisions"}],"predecessor-version":[{"id":2029,"href":"https:\/\/mentalcare.upatras.gr\/en\/wp-json\/wp\/v2\/pages\/2006\/revisions\/2029"}],"wp:attachment":[{"href":"https:\/\/mentalcare.upatras.gr\/en\/wp-json\/wp\/v2\/media?parent=2006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}